Research & Audience
At the park, I evaluated the accessibility features of current maps and signage. For example, in terms of typography, the smallest type in the map is 11 pt, which for that type of sign is way too small, and is nearly impossible to read unless you are face-to-face with the sign. The names of the streets are easy to miss and ineligible because of the color and type size. The point of interest sign's layout is unsuccessful, though readable. According to users, it presents too much information and is not engaging, it feels like reading an old history book.
The map’s icons are a bit too small on the path rules and excessively tiny on the map. They are also stylistically inconsistent. Clarity and consistency for icons are key, given that they are the main way people interpret information and find their way on the map. Of the people that I asked, when scanning the signs, they mostly looked at large words and icons, not small words (and certainly not grids).
All the signs, icons, and colors should be part of one universal language with the same style and mood. The path rules sign has an important amount of redundant info, and the grid in the map is useless for the users I interviewed in the park.
Initial Steps
I carried out extensive research on Greenlake’s natural and human history, to have a solid understanding of what makes this park unique, and to keep in mind how that history can be reflected in the system and public art design.
I also visited the park several times and carried out short interviews with parkgoers. I gained powerful insight into how users experience the park, what is important to them, and what they find difficult.